Get the appGet the app

Help centre and support

Shown under Settings, About, after “WLP chat prototype”.

What you did, what you expected, what happened instead. Leave out other members’ names and messages.

support@wlpchat.example

The study team replies within two working days.

We use your email only to reply. Need to send screenshots? We will ask for them in our reply. Privacy

Something wrong inside a room?

Use Report in the app, on the message, file, member or sponsor. It reaches the organiser or platform safety with only the evidence you choose, and you can block the person at once.

A Passport link that will not open

Expired, revoked, used up, full or suspended: the app names which. Read what each means before you write in.

The pilot and partnerships

Organisers and sponsors write to hello@wlpchat.example. Press to press@wlpchat.example. Found a security problem with this site? Write to hello@wlpchat.example with Security in the subject.