---
title: "Help and support | WLP chat"
description: "Contact the WLP chat study team about a problem, a question or a suggestion. Safety reports about a room go through Report inside the app."
url: https://wlpchat.club/support/
---

# Help centre and support

> **Form `contact_support`.** Send a problem report, question or suggestion about the WLP chat app to the study team. They reply by email.
>
> - Your email (required)
> - Message type (required)
> - Platform (required)
> - Device or browser
> - App version
> - Message text (required)

## Something wrong inside a room?

Use **Report** in the app, on the message, file, member or sponsor. It reaches the organiser or platform safety with only the evidence you choose, and you can block the person at once.

## A Passport link that will not open

Expired, revoked, used up, full or suspended: the app names which. [Read what each means](https://wlpchat.club/faq/#joining) before you write in.

## The pilot and partnerships

Organisers and sponsors write to [hello@wlpchat.example](mailto:hello@wlpchat.example). Press to [press@wlpchat.example](mailto:press@wlpchat.example). Found a security problem with this site? Write to [hello@wlpchat.example](mailto:hello@wlpchat.example?subject=Security) with Security in the subject.